FAQ
Your Questions Answered
What is Crowd Cow?
Is Crowd Cow a recurring service?
Where do you deliver?
How long does shipping take?
Will my recurring box be the same every time?
Can I reschedule my delivery?
Do you offer cooking instructions for your products?
My friends and family members would love Crowd Cow. Do you offer referral credits?
FAQ
Products
Where does Crowd Cow source their products from?
Is Crowd Cow good for farmers?
Do you sell grass-fed beef?
Is all of Crowd Cow seafood wild-caught?
Does Crowd Cow sell Heritage Pork?
What is truly pasture-raised chicken?
How often do you typically restock?
Is Crowd Cow beef USDA graded?
FAQ
Payments & Shipping
When will my credit card be charged?
Is my credit card secure?
How can I view my order status?
How will my meat and seafood be shipped?
What packaging do you use?
Do I need to be around the day my shipment arrives?
Am I able to track my delivery?
Is there an order minimum I need to meet?
What is the minimum order value required for free shipping with Crowd Cow?
FAQ
Recurring Boxes
Can I change how often my boxes are delivered?
Can I change what’s in my next recurring box?
How do I cancel my recurring shipment?
Will my recurring box be exactly the same, every time?
Will I know the farms where my meat is coming from?
FAQ
Gifting FAQ
How do I make a gift?
How do I send a corporate gift?
How is a gift card redeemed?
Still have questions?
Visit our Help Center for our full list of answers to customer questions!