Verified • 20 orders
It was very thawed, much more so than last time. I am going to have to cancel my order. I don't want to keep complaining and I can't eat or refreeze chicken that arrives like this. My first two orders were perfect. I don't know who or what changed but something did. There was no dry ice at all, even though I was assured there was extra dry ice packed. I unpacked it immediately upon arrival. It was unacceptable.

