Verified • 69 orders

A terrible cut of meat. I got an end piece that should never have been sent to a customer. It was mostly fat and it looked like a small triangle. This is the 4th time this has happened to me. I've been ordering from you folks for 5-6 years now and have spent quite a bit of money on Wagyu and Olive Wagyu...As you've grown your quality control has diminished. The cut of steak I got was embarrassing, esp. for 5oz that cost $100!! I took pics if you're interested... Sincerely, Jared Wesley

Verified • 51 orders

Arrived very warm - completely thawed. I've searched the whole site looking for an email to ask how to handle this with you. I paid $236 dollars for two 7 oz A5 wagyu steaks and they are ruined. Order number QIN9IAASPX - please reimburse me or send two new ones. Not sure when you shipped but did not come even slightly cold. Totally warm and bad. :( I've ordered before and it always came completely frozen. I guess if I don't hear from you I will go through American Express for my refund.

Verified • 20 orders

Extremely tender with amazing flavor.

Verified • 19 orders

This is absolutely perfect for me! I loved it.

Verified • 13 orders

It is good. But it is tenderloin steak not filet mignon