Verified • 51 orders
Arrived very warm - completely thawed. I've searched the whole site looking for an email to ask how to handle this with you. I paid $236 dollars for two 7 oz A5 wagyu steaks and they are ruined. Order number QIN9IAASPX - please reimburse me or send two new ones. Not sure when you shipped but did not come even slightly cold. Totally warm and bad. :( I've ordered before and it always came completely frozen. I guess if I don't hear from you I will go through American Express for my refund.




